Question: When I checked our queue yesterday, I noticed that my son's position in the kindergarten queue had moved down instead of up. Is this even possible?

Answer: Such a situation occurs only in one specific case. That is, when the queue is divided by age groups, children of those who were placed in the queue before you may move ahead of you only because they are in the first line of their age group. In this case, your queue position may move backwards. In fact, there is no human intervention in the queuing information system. However, only in the situation described above can your position in the queue be lowered.