✅ ANSWER: If the applicant's phone number used during registration has burned out, disappeared, changed, and it is not possible to restore their old number, then they will not be able to use the right to choose a field of study. After selecting a route, you will need to enter an SMS code to confirm it.

The first thing to do in such a situation is to determine whether he can enter his personal account with a password or not.

If the applicant remembers the password, they can visit my.uzbmb.uz and open their personal account. And if you click on the image in the upper right corner, the menu will open. Here is the page "Change phone number" (https://my.uzbmb.uz/change-phone). Enter a new phone number there. The SMS code for verification will also be sent to the new phone number. Before you know it, the phone number changes.

If you can't remember the login password for your personal account, you can also log in using the "Login with OneID" button. After logging into your personal account through the OneID system, you can change your phone number to a new one using the instructions mentioned above.

If they can't log in through OneID either, or can't remember their login-password there, then the third and final option remains. Applicants must personally apply to the Knowledge Assessment Agency or their regional branches with an ID card or passport. Then the agency employees will replace the phone number connected to their personal account with another active number.

If the phone number has been changed, but he can still access his personal account using a password, then there is another way to change the phone number.

If the applicant remembers the password, they can visit my.uzbmb.uz and open their personal account. And if you click on the image in the upper right corner, the menu will open. Here is the page "Change phone number" (https://my.uzbmb.uz/change-phone). Enter a new phone number there. The SMS code for verification will also be sent to the new phone number. Before you know it, the phone number changes.

If you can't remember the login password for your personal account, you can also log in using the "Login with OneID" button. After logging into your personal account through the OneID system, you can change your phone number to a new one using the instructions mentioned above.

If they can't log in through OneID either, or can't remember their login-password there, then the third and final option remains. This is a personal visit to the Knowledge Assessment Agency or their regional branches.

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